Data & account deletion

Kuvi is a multi-tenant workspace, so accounts belong to an organisation. You can delete your account two ways:

In the app (fastest)

1. Open the Kuvi app and go to More → Delete account.
2. Type DELETE to confirm. Your access is switched off immediately and you are signed out everywhere.
3. We permanently delete or irreversibly anonymise your data within 30 days. If you were the only member of your workspace, the entire workspace and its data are removed too.

By email

1. Email privacy@kuvi.work from the email address registered on your Kuvi account, with the subject line “Delete my account”.
2. Tell us whether you want to delete your individual member account or, if you are the organisation owner, your entire workspace and all its data.
3. We verify that the request comes from the account holder (and, for a workspace deletion, from an owner/administrator).
4. We delete or irreversibly anonymise the data within 30 days and confirm by email once complete.

If you are an employee or member of an organisation that uses Kuvi, your workspace data is controlled by that organisation. We may direct your request to your organisation’s administrator, who acts as the data controller for that content.

On a verified deletion request, we remove the personal data tied to the account, including:

• Your name, work email, password hash, profile photo and account profile.
• For a full workspace deletion: projects, tasks, chat messages, uploaded files and attachments, invoices and expenses, attendance records, and encrypted Key Docker vault entries belonging to that organisation.
• Geo clock-in location records associated with the account.
• Diagnostic identifiers linked to the account where technically feasible.

We may retain a limited set of data after deletion only where the law requires it or to protect against fraud and abuse:

• Tax invoices and accounting records: retained for the period required by Indian tax and company law, then deleted.
• Security and audit logs: retained for a limited period and then purged automatically.
• Records of the deletion request itself: kept to evidence that we honoured your request.

Retained records are access-restricted and are not used for any other purpose. See the “Data retention” section of our Privacy Policy for more detail.

Testware Informatics Pvt Ltd
Deletion requests: privacy@kuvi.work
General support: support@kuvi.work