Legal

Terms of Service

Effective 2 July 2026. These terms are an agreement between Testware Informatics Private Limited (“Kuvi”, “we”, “us”) and the organisation or person using the Kuvi web, desktop and mobile apps and the website at kuvi.work (the “Service”). By creating an account or using the Service, you agree to these terms.

1. The Service

Kuvi is a subscription-based business operating system for small companies — projects and tasks, team and attendance, chat, an encrypted credentials vault, resource-split insights and GST-ready invoicing. We provide it on a software-as-a-service basis and may improve, add or retire features over time.

2. Eligibility & accounts

You must be at least 18 and able to form a binding contract. The person who signs up represents that they are authorised to bind their organisation. You are responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly of any unauthorised use.

3. Subscriptions, fees & taxes

  • Paid plans are billed per seat, in advance, on a monthly or annual cycle, and renew automatically until cancelled. A free trial may be offered; you are not charged until you subscribe.
  • All fees are exclusive of taxes; 18% GST is added at checkout and shown on your tax invoice. Prices are in Indian Rupees.
  • Payments are processed by Razorpay. By subscribing you also agree to Razorpay’s terms for the payment transaction. We do not store your full card details.
  • Cancellation and refunds are governed by our Refunds & Cancellation Policy.

4. Acceptable use

You agree not to:

  • Break the law, or infringe others’ rights, using the Service.
  • Upload malware, or attempt to breach, probe or disrupt the Service or its security.
  • Reverse-engineer, resell or provide the Service to third parties except as permitted.
  • Store content you have no right to store, or use Kuvi to send spam.

5. Your data

You and your organisation own the content you put into Kuvi. You grant us the limited rights needed to host and operate the Service for you. How we handle personal data is described in our Privacy Policy. You are responsible for having the right to store the data you upload and for your team’s use of the workspace.

6. Intellectual property

The Service, its software, design and brand are owned by Testware Informatics Private Limited and protected by law. These terms grant you a non-exclusive, non-transferable right to use the Service during your subscription; they do not transfer any ownership to you.

7. Availability & support

We work to keep the Service available and secure, but it is provided on an “as is” and “as available” basis without warranties of uninterrupted or error-free operation. We may perform maintenance and will aim to minimise disruption. Support is available at privacy@kuvi.work.

8. Limitation of liability

To the extent permitted by law, Kuvi is not liable for indirect, incidental or consequential losses, or loss of profits, data or goodwill. Our total liability arising out of or relating to the Service is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.

9. Suspension & termination

You may cancel at any time as described in the Refunds & Cancellation Policy. We may suspend or terminate access if you materially breach these terms, fail to pay, or use the Service unlawfully. On termination your right to use the Service ends; we will make your data available for export for a reasonable period unless the law requires otherwise.

10. Changes to these terms

We may update these terms; material changes will be notified in-app or by email and the effective date above updated. Continued use after changes take effect means you accept them.

11. Governing law

These terms are governed by the laws of India. Subject to applicable law, the courts at Chennai, Tamil Nadu have exclusive jurisdiction over any dispute arising from them.

12. Contact

Questions about these terms? Email privacy@kuvi.work or see our Contact page.